The X files

Amongst all the seriously good work we do, there is ample opportunity for impromptu flash meetings to discuss some of the more humorous aspects of our roles as Filing experts.  We pride ourselves on going the extra mile for our clients and at times we are posed with requests for product that leave us somewhat perplexed. We’re passionate about our work and are thus far very impressed with the creative ways our lovely customers have described a product they’re trying to order.

Here are some of our favourite verbal interpretations of our products to date:

• The request: "can I order a box of white sticky pads with wings"? We’re all about keeping files as sanitary as possible but in this instance we’d recommend a box of our white adhesive bases for our Ezi Clip.
• The request: "Can I please have a quote for the filing system that they have in Shortland Street"? Firstly we’d like to thank Shortland Street for the generous product placement; this is actually our Rotary Filing System. Not to be confused with the Hoe or the Club.
• The request: "I was wondering if you still had Treasures nappies on special". That was just a wrong number, but it did make the person who took the call pause and ask her colleague if we did in fact have nappies on special.
• The request: "we’ve locked our filing cabinet and now we can’t get in to the drawers". This is good news for us as it means our product is doing exactly what it’s intended to in the market place, what we eventually uncovered is that the keys were lost not long after said cabinet was locked. Easy fix: a new set of keys – happy days.

It’s due to these jocular anecdotes that a clandestine society was created within the Records Management industry and its primary function is to collect these tales of filing hilarity and curate them in a well ordered and colour coded system. However unlike the Vatican if you are ever near the undisclosed location of the "X Files" there won’t be a sign pointing to the right saying "Secret Archives".